If running your card as a credit with a signature does not work, have the merchant try running your card as a debit transaction with a pin.
If running your card as a debit with a pin does not work, have the merchant try running your card as a credit with a signature.
If steps 1 & 2 do not work, have the merchant try hand-keying the card number in with the expiration date [some clerks will not know how to do this].
If an ATM is nearby, try using your card to get cash instead of using it as a POS [point of sale] transaction.
When you experience these issues notify the bank that provided your debit card [please notify us even if one of the above suggestions solved your problem].
FYI - When Bank of Gravett experiences technical problems your debit card may still work, however, stand-in limits will be in place. Stand in limits are: $300 POS & $100 cash [as opposed to live-balance limits of $1000 POS & $300 cash]
Storms, phone line outages, electrical outages, software updates, and hardware updates can potentially interfere with your debit card working properly. As a matter of good habit, always carry a check or checks for emergencies. [scheduled software and hardware updates are posted on our website, at our locations, and on your Online Banking account page]